My Costco Negotiation Story I do media development here at Mobus Inc. Needless to say, I am immersed in negotiating training material and have attended the Mobus seminar numerous times. Within the first few months of working at Mobus I started to ask myself, “Have I become a better negotiator as a result of being exposed to all this material?” I… read more →
Most people would rather walk away from a deal with nothing rather than take an offer they consider unfair.
“Unless You Are Spock, Irrelevant Things Matter in Economic Behavior”
Taking the tension, apprehension and conflict out of the process can help a negotiator approach the task with a more productive attitude: it’s not such a grave and arduous ordeal to be dreaded but an opportunity to have some fun while trying to create a better deal.
Have you seen the CarMax “I hate to haggle” TV ad? It runs frequently in Southern California and probably also in any big metro area where CarMax has a presence. Let’s have a look at the popular Barista and Fireman commercial, featuring the “I hate to haggle” theme.
While international diplomacy is in many ways far removed from the business world, the two realms share much in common when it comes to the principles for good negotiations.
Dilbert, the Negotiator, from Scott Adam’s comic strip provides an endless reservoir of insight into the business world.
Dilbert the negotiator counters the anchor tactic. In today’s strip (12 Feb 2015) he gets the better of guy who is attempting to use a negotiating tactic, the anchor.
Doctors negotiate every day, almost constantly, yet they receive almost no formal instruction in how to do so.